Policies · Draft

Shipping Policy

Draft — not yet in effect. This page is a starting outline based on the store owner's stated preferences. It has not been reviewed by counsel and will be replaced by the owner's final legal text before the store opens.

Seller: Legal business name and address to be confirmed

Where we ship

We ship only to addresses in the United States. Orders with a shipping address outside the United States can't be placed.

PO Boxes

PO Box addresses are accepted.

Shipping carrier

Orders are shipped with UPS.

Shipping rate

A flat shipping charge of $15.00 applies per order, regardless of how many packages are in it.

Expected delivery time

Our expected delivery time is less than one week. This is an estimate, not a guaranteed delivery date, and some orders may take longer.

Tracking

When your order ships, our team adds the UPS tracking number to your order. It then appears in your account and is emailed to you.

Lost or damaged packages

If your package is lost or arrives damaged, email us at bacpure@gmail.com with your order number. Our support team will help you file a claim and let you know the next steps.

How soon a problem must be reported and what proof (for example, photos) is needed to be confirmed

Incorrect items

If your order contains the wrong item, email us at bacpure@gmail.com with your order number. Our support team will review it and let you know the next steps. See the Returns, Refunds and Cancellation Policy.

What remedy is offered for an incorrect item (for example, a replacement) to be confirmed